[Deptheads] Dealer Room Update & a quick marketing note

Mark K Hyman mhyman at xcomwireless.net
Wed May 5 09:41:20 PDT 2010


Printing up a set of different color ones is no problem.  But I'll need 
some warning.

Mark.

Mark Hyman - VP Administration
XCOM Wireless, Inc.
2815 Junipero Ave #110
Signal Hill, CA 90755
(562) 981-0077 x11   (562) 981-0089 fax
mhyman at xcomwireless.net



Eric Burgess wrote:
> What about including a couple of dealer bucks for each kid in a family 
> that buys the family pack for Sunday? Work the cost into the deal. I 
> know kids well enough to know - every one of them will want to buy 
> something and they will probably get something worth more. Color those 
> bucks differently to see how well it goes.
>
> ...ERB
> www.boardgamebabylon.com <http://www.boardgamebabylon.com>
> www.strategicon.net <http://www.strategicon.net>
>
>
> On Tue, May 4, 2010 at 10:44 AM, Mickey Tan <mickeyt66 at hotmail.com 
> <mailto:mickeyt66 at hotmail.com>> wrote:
>
>     Gencon had a coupon book for various vendors. I would look at it
>     and if something caught my eye, look for that booth even if I
>     didn't plan on it before.
>
>     How about if we have a coupon page for the vendors? It could be a
>     letter-size page with every vendor who wanted to participate.
>     Every vendor could have the opportunity to give away something
>     small or a discount on something. We could hand out this coupon
>     page to every person at registration.
>
>     -- 
>     Mickey
>
>
>
>     ------------------------------------------------------------------------
>     *From: *Eric D <luckyguyca at yahoo.com <http://luckyguyca@yahoo.com>>
>     *Reply-To: *<deptheads at strategicon.net
>     <http://deptheads@strategicon.net>>
>     *Date: *Tue, 4 May 2010 10:06:54 -0700 (PDT)
>     *To: *<deptheads at strategicon.net <http://deptheads@strategicon.net>>
>     *Subject: *Re: [Deptheads] Dealer Room Update & a quick marketing
>     note
>
>
>     Hey all,
>      
>     The biggest change that we are making for this con vs the last
>     Gamex at the Sheraton is that we are going to put Demo's in the
>     space between boardgaming and the dealers room.  The thought was
>     that would draw more people into that area.
>      
>     The other change is to set up the payouts in that same area again
>     to draw more people to the dealers room.
>      
>     The major problem that the dealer's room had last Gamex was that
>     there were not enough people at Gamex.  Though the location and
>     the signage were issues, the core issue was lack of people at the
>     convention. Bring more people = more sales = no issue.  
>      
>     We are trying to address the signage issue and are well aware that
>     it caused problems.
>      
>     I think the issue that we are not drawing some groups to the
>     dealers room is very legitmate and needs to be addressed.  I think
>     that we may wish to prepare a few special flyers to distribute AT
>     the convention that promotes the dealers room.  Nothing wrong with
>     having flyers for it (with directions) at the RPG Headquarters.
>      If certain dealers are bringing and selling specific (and new)
>     RPG stuff it should be mentioned on this flyer.  Let's talk to the
>     dealers and see what they would like to promote for that kind of
>     in show flyer.
>      
>     Mike Fryer, what is your thought on how to give it some dealer
>     dollars through your department?  I have some ideas but thought
>     you might want to speak out first...
>      
>     Likewise one or more dealers may want to have a "Werewolf Special"
>     and offer 5-10% off in a special promotional flyer handed out ONLY
>     to the people playing Werewolf.  Talk to some of the dealers and
>     see what kind of interest there is in something like that.
>      
>     Leaving the dealers room for a minute...
>      
>     At the department heads meeting we discussed posting on specific
>     area related websites regarding our convention.  Does anybody need
>     any help with copy for these postings?  Also as you do them could
>     you please send me the link so I can keep track of where we are
>     communicating and I can try to help out in areas that we are not
>     already getting the message out to.
>      
>     If you have not yet posted all of your events please try to work
>     on that ASAP as we are now in May and people are going to the site
>     to see what they want to do at the Convention and/or deciding
>     whether or not to go.  Hotel Registration ends in 11 days so the
>     clock is definitely ticking...
>      
>     I hope everybody is having a great day.
>      
>     Eric
>      
>      
>      
>      
>      
>      
>      
>      
>
>
>     --- On *Tue, 5/4/10, Eric M. Aldrich I /<ealdrich at penguinlust.org
>     <http://ealdrich@penguinlust.org>>/* wrote:
>
>
>         From: Eric M. Aldrich I <ealdrich at penguinlust.org
>         <http://ealdrich@penguinlust.org>>
>         Subject: Re: [Deptheads] Dealer Room Update
>         To: deptheads at strategicon.net <http://deptheads@strategicon.net>
>         Date: Tuesday, May 4, 2010, 12:37 AM
>
>         We're going to do as much as possible to utilize that space
>         and drive traffic to that area. We know we blew it last time.
>         We'll have to do better this time.
>         Eric
>
>         On May 4, 2010, at 12:23 AM, stevenong at comcast.net
>         <http://stevenong@comcast.net>
>         <http://us.mc655.mail.yahoo.com/mc/compose?to=stevenong@comcast.net>
>          wrote:
>
>             Before posting, I understood the decisions had been made
>             and weren't changing.
>             My goal of these post is to update the staff as to my
>             progress and prepare them for the fallout.
>             If traffic is down and sales are low you are going to hear
>             from both sides.
>
>             The dealers are going to complain that the positioning
>             sucks and there wasn't any traffic.
>             Some especially the new vendors will have to make a
>             decision based on this con; do I come back?
>             When I was talking to Battle Foam, Black Army and Game
>             Ogre the first thing that they ask is what is the con
>             population?
>             Or more plainly, is it worth my time and money?
>
>             Eric asked me for deeper discounts from the manufactures
>             that I represent (Gryphon, Eagle and Three Sages Games),
>             and I have put in the request.
>             I was working off the premise of having some prime high
>             traffic real estate.
>             Somehow I doubt they will appreciate lowering the price
>             and seeing less sales, you can't have them both or at
>             least not for long.
>
>             The Guest will continue to complain that the dealers are
>             selling the games at close to full retail.
>             And well yes that will probably be true especially if
>             traffic is down, as I said before it's easy to be generous
>             when your doing well.
>
>             Yes, both of us believe that good signage and map in the
>             con book are critical, hopefully the payout station will help.
>
>             */You asked, so here is a challenge for you,/* RJ and I
>             have cut the cost of the dealers room by hundreds of dollars.
>             (one less room, replacing the dinner with a lunch, and no
>             alcohol, for all I care you can get rid of the donuts to
>             but apparently it's a well like tradition)
>
>             I challenge this staff to take some of that savings and
>             turn it into dealer dollars*/ but not by increasing the
>             current programs.
>             /*
>             Drive some of the non tournament people back into dealers
>             room.
>
>             When I go down into the bowels of roleplaying or stay up
>             to see who's playing werewolf, "I'VE NEVER SEEN THESE
>             PEOPLE BEFORE!!!!"
>             (or at least never in the dealers room)
>
>             It's like going to someone else's con, and this is my 10th
>             or 11th StrategiCon, I should have seen these people.
>
>             Give DD's to the GM's and organizers, give them the
>             authority to pick the best player, have a vote,
>             Rock-Paper-Scissors, I don't care.
>
>             I know these are the cheapest of our guest, but I think
>             getting a little from them is going to be easier that
>             squeezing more out of our board gamers and CCG'ers.
>
>             Monitor it, put little marks on the new programs and see
>             how many come back?
>
>             I may be completely wrong, it wouldn't be the first time,
>             but I believe that it's only fair that you give them some
>             DD's, they paid the same amount to get in as everyone else!
>
>             Think about it, Roleplayers are so cheap that it would
>             give them an ulcer not to spend free money.
>
>             Steve Ong
>             Three Sages Games
>
>             ----- Original Message -----
>             From: "Tim" <tim at stugiii.com <http://tim@stugiii.com>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=tim@stugiii.com>
>             >
>             To: deptheads at strategicon.net
>             <http://deptheads@strategicon.net>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=deptheads@strategicon.net>
>
>             Sent: Monday, May 3, 2010 11:00:24 PM GMT -08:00 US/Canada
>             Pacific
>             Subject: Re: [Deptheads] Dealer Room Update
>
>             The reason we need someone who is a dealer in charge of
>             the dealer's room is precisely because that experience is
>             valuable.  The problem with the changing the room was that
>             it meant splitting up the boardgames layout to multiple
>             rooms (and increasing their staff to deal with the
>             increased space).  While we might make it work for Gamex,
>             it wouldn't work for Orccon.  Rather than moving the
>             dealer's room each con, we all felt that it would make
>             more sense to make the existing location work.  Granted
>             you weren't at that meeting and it may be inexperience on
>             our part, but it would seem with clear signage and the
>             payouts taking place right outside the dealer's room, that
>             should keep the traffic up.  
>
>             What can we do to make the current location work?
>
>
>             Tim
>             ----- Original Message -----
>             From: stevenong at comcast.net <http://stevenong@comcast.net>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=stevenong@comcast.net>
>
>             To: deptheads at strategicon.net
>             <http://deptheads@strategicon.net>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=deptheads@strategicon.net>
>
>             Sent: Monday, May 3, 2010 10:15:21 PM GMT -08:00 US/Canada
>             Pacific
>             Subject: Re: [Deptheads] Dealer Room Update
>
>             Sorry some of my post got chopped off.
>
>             The guest and people who run this con are the nicest I've
>             ever met and as I told Eric that is a factor why I
>             continue to come down from NorCal.
>             But in the end, I'm responsible to my partners and my
>             decision and I would expect other vendors make up their
>             minds completely on cost and work versus profit.
>
>             I don't know what Janice has said in the past, or what RJ
>             will say in the future.
>
>             But, I'm not a politician, I'm rather blunt most of the time.
>             I'm not here to argue with anyone.
>             I'm not here to change the order of things.
>             And lucky for you, I'm only running the dealers room for
>             one con.
>
>             But some of these store owners have had a rough couple of
>             years, I don't see these changes helping, and most
>             importantly some of them are my friends.
>
>             So as long as I'm doing this the vendors will have a voice
>             stating their side.
>
>             Steven Ong
>             Three Sages Games.
>
>             ----- Original Message -----
>             From: stevenong at comcast.net <http://stevenong@comcast.net>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=stevenong@comcast.net>
>
>             To: deptheads at strategicon.net
>             <http://deptheads@strategicon.net>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=deptheads@strategicon.net>
>
>             Sent: Monday, May 3, 2010 9:54:00 PM GMT -08:00 US/Canada
>             Pacific
>             Subject: Re: [Deptheads] Dealer Room Update
>
>             When I agreed to do this I was told that decisions were
>             made and that they would not change.
>              
>             They did change, and not so much as a courtesy call was
>             made, I find that unprofessional.
>
>             I did not ask for anything to change, I'm stating my opinion.
>
>             As for the last GameX, that really has no bearing on anything.
>             We were under the impression that this was a one time deal.
>             And if you really want to know my numbers and probably
>             others were down with noticeably lower traffic.
>
>             Not everyone has had the experience of being a dealer.
>             I'm stating opinions based on my experience as a
>             manufacture and dealer and as such my decision tree is
>             different than most.
>
>             Each dealer is different, but for the paying and potential
>             new dealers, placement, traffic and the bottom line is
>             really all that counts.
>             Who here currently or in the past owns a game store or
>             company?
>
>             The opinions that I'm stating I hope are representative of
>             those stores and manufactures that count the StrategiCon
>             events as part of their yearly income.
>             I'm sure you know that some of our dealers are not hobby
>             businesses, but have you considered that this is how they
>             put food on the table, pay their rent,
>             or maybe the difference between going on a family vacation
>             or not this year?
>
>
>
>             ----- Original Message -----
>             From: "Robyn Nixon" <dragonladytoo at trackrecords.net
>             <http://dragonladytoo@trackrecords.net>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=dragonladytoo@trackrecords.net>
>             >
>             To: deptheads at strategicon.net
>             <http://deptheads@strategicon.net>
>             <http://us.mc655.mail.yahoo.com/mc/compose?to=deptheads@strategicon.net>
>
>             Sent: Monday, May 3, 2010 8:33:29 PM GMT -08:00 US/Canada
>             Pacific
>             Subject: Re: [Deptheads] Dealer Room Update
>
>             Additional security was also discussed:
>
>                1. The air wall is only goes to the Video game room.
>                2. The Video Game room is Staffed at all times it is
>                   open (there is too much expensive electronic
>                   equipment to leave it un guarded).
>                3. The Video game room will be locked at any time that
>                   it is un-staffed (participants MUST leave the room
>                   if Staff need to leave due to breaks, whether
>                   restroom or food).
>                4. Therefore there is either a locked door or actual
>                   person based security on the air wall side., meaning
>                   it is probably the most secure room at the convention.
>
>
>
>             On 5/3/10 8:26 PM, "Tim" <tim at stugiii.com
>             <http://tim@stugiii.com>> wrote:
>
>                 This is where the dealer's room was last Gamex.  The
>                 airwall door was blocked by the Warhouse's rack,
>                 effectively preventing it from being opened from the
>                 computer room side.  The racks hide it preventing it
>                 from being opened from the dealer's room side.  Demo's
>                 and dealer dollar payouts will be right in front of
>                 the dealer's room door, which should facilitate their
>                 prompt spending.
>
>                 What is the problem with the dealer's room being where
>                 it is?
>
>                 Tim
>
>                 stevenong at comcast.net <http://stevenong@comcast.net>
>                 wrote:
>
>
>
>                      
>
>                     Dealer Room Status:
>
>                     1)     I've emailed dealer room contracts and room
>                     layout to the list Janice gave me plus three
>                     others.  I have interest from two of the three new
>                     vendors
>
>                     (1 manufacturer and 1 store).
>
>
>
>                     Hotel Confirmation:
>
>                     1)    Hermosa, Malibu and Laguna meeting rooms are
>                     33 feet by 49 feet each, combined room size is 99
>                     feet by 49feet.
>
>                     2)    The Airwall Door between Malibu and Redondo
>                     does not lock.
>
>
>
>                      
>                     Opinion:
>
>                     a)     I believe the new position of the dealers
>                     room is not equivalent to the placement at the
>                     Radisson, and will directly effect sales.
>
>                     b)     If sales drop, dealers will be less
>                     inclined to make deals or be generous to our guest
>                     and staff.
>
>                     c)      If sales drop, dealers will evaluate
>                     whether or not participation is profitable enough
>                     to justify the work.
>
>                     (Conquest in Northern California moved to another
>                     city and put the dealer room off to one side of
>                     the hotel, several dealers including my company
>                     decided not participate in the convention)
>
>                     d)     I suggest that as much signage as possible
>                     be produced to offset this possible problem.
>
>                     e)      I was not consulted on the room move so if
>                     anyone ask about the airwall door that doesn't
>                     lock, I will give the following statement.
>
>
>
>                     "The airwall door doesn't lock, this was brought
>                     to the attention of the owners and staff.  They
>                     have decided that it's an acceptable risk."
>
>                      
>
>                      
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