[Deptheads] hotel rooms

Wed May 7 16:24:07 PDT 2014

I'll have my people get it squared away.

Beauty is in the eye of the beholder...as is instant death.  Avada Kadavra, Sweetie...

> On May 7, 2014, at 3:19 PM, Tanya Aldrich <tparry at strategicon.net> wrote:
> 
> I just realized what you are talking about. The general con email address, listed at the bottom of the website, goes to Eric A., as does the conman email, obviously, and I know that the last thing he wants to see is all manner of Strategicon Facebook and Twitter messages in his inbox.
> 
> What we need is someone to forward messages that pertain to the general running of the con directly to Eric A. and I. Keep in mind, that when Eric A. gets really swamped, even Dept Head emails sometimes don't get read for days. And these messages rarely pertain to most of us, but the ones that do, need to get redirected to the specific person(s) ASAP.
> 
> I think I may have already set things up to receive said messages in my email, but any help would be appreciated. And I am by no means a good person for the job above. If it looks like something for Eric A., I'll let him know, but issues for other people may not get forwarded.
> 
> Also, any help in getting the twitter feed back to working on the website would be nice. And is there a similar option for facebook?
> 
> I'm not against Twitter or Facebook (even have accounts on both, technically), but Eric A. isn't into that kind of social environment and I only lurk in it. :)
> 
> Tanya
> 
>> On May 7, 2014, at 12:28 PM, E.R. Burgess wrote:
>> 
>> We should really find a solution that pushes all of the notes on Twitter and Facebook to that email address because frankly email is very oldschool and most people these days don't use that as the primary way in which they interact with brands and companies.
>> 
>>> On Wed, May 7, 2014 at 12:04 PM, Tanya Aldrich <tparry at strategicon.net> wrote:
>>> Tested on my iphone and I get a similar page format to this one. However, I get three options in this order, 1 king, 2 doubles, and an executive suite. I selected the 2 doubles and it happily took me to the next step, which I'm pretty sure is the step after the image provided.
>>> 
>>> 
>>> Looks like it was either not done through our site (since there isn't any pricing info in the picture to check), or the hotel fixed the problem, or it's a bug specific to that phone type.
>>> 
>>> Can someone politely remind our patrons on these various mediums of communication that next time, to please email us, as in the general con email address or Convention Manager first for issues like these. If it's not sent to an official email, how are we supposed to know there is a problem. So far, it seems to have been luck and diligence of various staff that has brought any of this to light.
>>> 
>>> Tanya
>>> 
>>>> On May 6, 2014, at 9:10 PM, E.R. Burgess wrote:
>>>> 
>>>> Exactly. The others were credible folks just looking to get a room. This was tweeted by Jenny Chou, a regular attendee who loves the cons, when she tried to book the con rate.
>>>> 
>>>> 
>>>> <25E0FCCE-EE83-4440-A9B8-BB453423DA91.jpg>
>>>> 
>>>> 
>>>> 
>>>>> On Tue, May 6, 2014 at 9:04 PM, Jim Sandoval <plustentoawesome at gmail.com> wrote:
>>>>> This message was from one of my regular GMs and a consistent and enthusiastic volunteer.
>>>>> 
>>>>> "Anyone have suggestions for what to do about the fact the hotel only shows king-bed rooms at the con rate, or $180/night for 2 double beds? Had this problem back in January, too. Does the Hilton just not have as many doubles?"
>>>>> 
>>>>> My Sr. volunteer had a similar issue which caused them to get a room at their AAA rate because it was the only discounted double room they could get. I find it unlikely that either of these people would simply make this up.
>>>>> 
>>>>> Jim Sandoval
>>>>> 
>>>>> 
>>>>>> On Tue, May 6, 2014 at 8:44 PM, Eric M. Aldrich I <ealdrich at mac.com> wrote:
>>>>>> The problem is it was NEVER the case. Someone just made this shit up. All one had to do is go try to register a room.
>>>>>> 
>>>>>> Eric
>>>>>> 
>>>>>>> On May 6, 2014, at 5:58 PM, E.R. Burgess wrote:
>>>>>>> 
>>>>>>> Yup - it's been widely discussed in social. They were going through the site but if it's updated now, we should note that.
>>>>>>> 
>>>>>>>> On Tue, May 6, 2014 at 5:05 PM, Eric Aldrich <ealdrich at mac.com> wrote:
>>>>>>>> Someone was asking about us running out of doubles. This is not the case. There are plenty of rooms. I vaguely recall someone saying that they heard this on facebook. It's wrong. Tell them to go through our web site -- it shows all types of rooms as available. 
>>>>>>>> 
>>>>>>>> Eric 
>>>>>>>> 
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