[Deptheads] hotel rooms

Fri May 9 23:34:22 PDT 2014

Oy.  <bangs head on keyboard>

SOOOO many things I'd like to say to the Hilton staff........

Kryssie Mackey
310.982.7632
"Beauty is in the eye of the Beholder...as is instant death.
*Avada Kedavra*, Sweetie."

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Kryssie Mackey
Marketing Director
310-766-9954
phantom.hopscotch at gmail.com
Strategicon Events <http://www.strategicon.net>
Follow me on Twitter <http://www.twitter.com/Kryssieness> &
Facebook<http://www.facebook.com/Angelkins>
!
"Imagine what you could accomplish if you knew you couldn't fail!"

On Fri, May 9, 2014 at 11:00 PM, Fred Upton <frupton at sbcglobal.net> wrote:

> I just called the hotel and they said there are no more rooms left at the
> convention rate except for an executive suite.
>
> Am getting the same message on their website now.  (And yes, I'm going via
> the Strategicon website.)  When I do that, the page loads with a message "The
> requested rate is not available. View other available rooms and rates
> below."
>
> Does this mean we've met our room quota?  I'm not paying $199 a night for
> an executive suite.  I'll probably try to book a room through Travelocity
> or Priceline.
>   On Wednesday, May 7, 2014 4:24 PM, Kryssie M. <
> phantom.hopscotch at gmail.com> wrote:
>  I'll have my people get it squared away.
>
> Beauty is in the eye of the beholder...as is instant death.  Avada
> Kadavra, Sweetie...
>
> On May 7, 2014, at 3:19 PM, Tanya Aldrich <tparry at strategicon.net> wrote:
>
> I just realized what you are talking about. The general con email address,
> listed at the bottom of the website, goes to Eric A., as does the conman
> email, obviously, and I know that the last thing he wants to see is all
> manner of Strategicon Facebook and Twitter messages in his inbox.
>
> What we need is someone to forward messages that pertain to the general
> running of the con directly to Eric A. and I. Keep in mind, that when Eric
> A. gets really swamped, even Dept Head emails sometimes don't get read for
> days. And these messages rarely pertain to most of us, but the ones that
> do, need to get redirected to the specific person(s) ASAP.
>
> I think I may have already set things up to receive said messages in my
> email, but any help would be appreciated. And I am by no means a good
> person for the job above. If it looks like something for Eric A., I'll let
> him know, but issues for other people may not get forwarded.
>
> Also, any help in getting the twitter feed back to working on the website
> would be nice. And is there a similar option for facebook?
>
> I'm not against Twitter or Facebook (even have accounts on both,
> technically), but Eric A. isn't into that kind of social environment and I
> only lurk in it. :)
>
> Tanya
>
> On May 7, 2014, at 12:28 PM, E.R. Burgess wrote:
>
> We should really find a solution that pushes all of the notes on Twitter
> and Facebook to that email address because frankly email is very oldschool
> and most people these days don't use that as the primary way in which they
> interact with brands and companies.
>
> On Wed, May 7, 2014 at 12:04 PM, Tanya Aldrich <tparry at strategicon.net>wrote:
>
> Tested on my iphone and I get a similar page format to this one. However,
> I get three options in this order, 1 king, 2 doubles, and an executive
> suite. I selected the 2 doubles and it happily took me to the next step,
> which I'm pretty sure is the step after the image provided.
>
> Looks like it was either not done through our site (since there isn't any
> pricing info in the picture to check), or the hotel fixed the problem, or
> it's a bug specific to that phone type.
>
> Can someone politely remind our patrons on these various mediums of
> communication that next time, to please email us, as in the general con
> email address or Convention Manager first for issues like these. If it's
> not sent to an official email, how are we supposed to know there is a
> problem. So far, it seems to have been luck and diligence of various staff
> that has brought any of this to light.
>
> Tanya
>
> On May 6, 2014, at 9:10 PM, E.R. Burgess wrote:
>
> Exactly. The others were credible folks just looking to get a room. This
> was tweeted by Jenny Chou, a regular attendee who loves the cons, when she
> tried to book the con rate.
>
>
> <25E0FCCE-EE83-4440-A9B8-BB453423DA91.jpg>
>
>
>
> On Tue, May 6, 2014 at 9:04 PM, Jim Sandoval <plustentoawesome at gmail.com>wrote:
>
> This message was from one of my regular GMs and a consistent and
> enthusiastic volunteer.
>
>  *"Anyone have suggestions for what to do about the fact the hotel only
> shows king-bed rooms at the con rate, or $180/night for 2 double beds? Had
> this problem back in January, too. Does the Hilton just not have as many
> doubles?"*
>
> My Sr. volunteer had a similar issue which caused them to get a room at
> their AAA rate because it was the only discounted double room they could
> get. I find it unlikely that either of these people would simply make this
> up.
>
> Jim Sandoval
>
>
> On Tue, May 6, 2014 at 8:44 PM, Eric M. Aldrich I <ealdrich at mac.com>wrote:
>
> The problem is it was NEVER the case. Someone just made this shit up. All
> one had to do is go try to register a room.
>
> Eric
>
> On May 6, 2014, at 5:58 PM, E.R. Burgess wrote:
>
> Yup - it's been widely discussed in social. They were going through the
> site but if it's updated now, we should note that.
>
> On Tue, May 6, 2014 at 5:05 PM, Eric Aldrich <ealdrich at mac.com> wrote:
>
> Someone was asking about us running out of doubles. This is not the case.
> There are plenty of rooms. I vaguely recall someone saying that they heard
> this on facebook. It's wrong. Tell them to go through our web site -- it
> shows all types of rooms as available.
>
> Eric
>
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