[Deptheads] Expecting a complaint

[Strategicon Department Heads]

We had a typo for the room for *all* the Super Smash Bros events -- all were listed as being in Bel Air. We know why this happened and it won't happen again, but this could be the root source of the issues.

Eric


> On Sep 4, 2019, at 10:49 AM, Strategicon Department Heads <deptheads at strategicon.net> wrote:
> 
> Message From: Tanya Aldrich  taldrich at strategicon.net
> Since I had Liam in one of my Mario Kart events without issue, I can’t comment directly.
> However, we might want a flag for event attendance. I find it sometimes difficult to wrangle all my cats, no players (not always kids) in the small but distracting space.
> 
> I’m also thinking we need to add some more notes and disclaimers to our event pre-reg page, explaining what pre-regging does and doesn’t provide.
> 
> Tanya
> 
>> On Sep 1, 2019, at 8:42 PM, Strategicon Department Heads <deptheads at strategicon.net> wrote:
>> 
>> Message From: Jason DuVall  nekojin at gmail.com
>> We've had a repeated problem with the father of Liam Clark (don't know the father's name) with regard to preregistration, registration, and participation in tournaments. 
>> 
>> Two separate events occurred. The first was the Saturday 6 PM Smash Bros. tournament. He had preregistered, but somehow his name was not on the list. I can only assume that I was reading the wrong prereg list when I was writing up the sign-up sheets. Despite this, the problem was caught before we'd completed the bracket sheet, so Liam was included. 
>> 
>> On the Sunday 6 PM Smash Bros. tournament, Liam was on the preregistration sheet, but when the GM called names, Liam and his father did not answer, despite being present (we did not know either of them well enough to be able to easily identify them). His name was called several times, and then a "Final call" was called before the bracket sheet was generated. 
>> 
>> After the tournament had already been going for 15 minutes, Mr. Clark spoke up, asking when his son's turn was. He was informed that he hadn't spoke, and got visibly upset that his son was signed up, and was present, and thought that he should still be in the tournament anyway. 
>> 
>> Because of these (and a vague recollection that we've had similar problems with the Clarks in the past, although I may be mis-remembering), I expect that we're going to have a formal complaint to the convention on the matter. 
>> 
>> -- 
>> "Would you like another drink, sir?" asked the bartender.
>> "I think not," replied Descartes, and promptly vanished.
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