[Deptheads] Re: Feedback Seminar

[Sarah Harrington]

Good in theory, but if we suddenly get 100 responses, I don't think Norm
wants to be handing out $2 refunds all Monday morning.

What about the idea proposed of offering a drawing for a free badge.  Take
the back of the con book or somewhere prominent and do a "Want to get into
Strategicon free?" and have a drawing for X number of free badges.  We can
give them a raffle ticket for a completed survey.


On 2/25/08, tim at stugiii.com <tim at stugiii.com> wrote:
>
> Karl is right...1% response is considered good...what if you gave people
> $1 or $2 off their con badges if they turn in a feedback form?
>
> Tim
>
>
> -----Original Message-----
> *From:* Karl Kreder [mailto:zeotter at gmail.com]
> *Sent:* Monday, February 25, 2008 06:13 PM
> *To:* deptheads at strategicon.net
> *Subject:* Re: [Deptheads] Re: Feedback Seminar
>
> My experience as an IT professional who has worked for departments that
> love to online feed back forms is that everyone who gets one in the mailbox
> will ignore it.  Only those who really, really care are going to fill it out
> and they are usually people that go to the feedback seminars anyways.
>
> The IT department I used to work for was happy if we got 2-3 responses a
> month after sending out 300-500 requests to fill out a feedback form.
>
> They seem easy and clean but for some reason everyone would rather go to
> the people they are comfortable with (friends or family) and tell them what
> they thought about the con then tell us.  I am sure their is some psychology
> text somewhere the discusses this phenomenon in detail but I don't know it.
>
> My two cents...
>
> On Mon, Feb 25, 2008 at 2:34 PM, Eric Burgess <erburgess at gmail.com> wrote:
>
> > There are lots of companies that will let you do surveys free of charge.
> > I think Zoomerang has a free version and do does survey monkey. As Janice
> > said - it's much easier to just give them radio buttons and perhaps some
> > comment fields.
> >
> > --
> > ...ERB
> >
> > Boardgame Babylon - 2007 Board Game Internet Award winner for Best
> > Podcast/Videocast
> >
> >
> >   On Mon, Feb 25, 2008 at 2:09 PM, Janice Sellers <janicemsj at gmail.com>
> > wrote:
> >
> > > Wouldn't an actual online form with radio buttons be easier?  That way
> > > it could feed the responses into a database for easy compilation.
> > >
> > > Janice
> > >
> > > On 2/25/08, Eric M. Aldrich I <ealdrich at penguinlust.org> wrote:
> > > >  We need to get more feedback, and electronically needs to be the
> > > way to do it. I can do this via pdf, I think. That is, create an electronic
> > > form they fill out and email in.
> > >
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> >
> >
> >
> >
> >
> >
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>
>
> --
> Karl (zeotter at gmail.com)
>
> The wages of sin are death, but by the time taxes are taken out, it's just
> sort of a tired feeling.
>  - Paula Poundstone
>
>
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-- 
Sarah "Piper" Harrington
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