[Deptheads] Fwd: Another room issue

Patrick Havert patrickhavert at sbcglobal.net
Fri Jun 6 16:27:36 PDT 2008


Eric,

I spoke with Edgar on Wednesday, if I haven't gotten a recharge to my credit 
card by Monday I'll let you know.

-Patrick

----- Original Message ----- 
From: "Eric M. Aldrich I" <ealdrich at apple.com>
To: <Deptheads at strategicon.net>
Sent: Thursday, June 05, 2008 11:49 PM
Subject: [Deptheads] Fwd: Another room issue


> There's a few missing from this list. If you're still having issues  let 
> me know ASAP.
>
> Eric
>
>
> Begin forwarded message:
>
>> From: Edgar Dorantes <edorantes at radissonlax.com>
>> Date: 04 June, 2008 19:29:13 PDT
>> To: "Eric M. Aldrich I" <ealdrich at apple.com>
>> Cc: Deborah Lusby <dlusby at radissonlax.com>, Sainey Jallow 
>> <sjallow at radissonlax.com
>> >, Stephanie Lundquist <slundquist at radissonlax.com>
>> Subject: FW: Another room issue
>>
>> Good afternoon,
>>
>> Mr. Aldrich, Please be advised that the following guest where  charged on
>> their personal credit.  I have gone ahead and reversed the charges and
>> issued them back credit on June 2, 2008.
>>
>> Shlasinger, Zev
>> Nyquist, Eric
>> Cummins, Callie
>> DuVall, Jason
>> Keennon, Tim
>> Stark, Darrell
>> McMullan, Ryan/Sarah
>> Mandelsberg, Mike
>> Bugg, Victor
>> Scott, Mary
>> Kreder, Karl
>> Louie, Nicholas
>>
>> Sainey and Stephanie will be finalizing the billing and will be mailed
>> out soon.
>>
>> Please feel free to contact me if you may have any questions regarding
>> this matter or if I could be of further assistance.
>>
>> Best regards,
>>
>> Edgar Dorantes | A / R Credit Manager
>> Phone: 310.337.6483 | Fax: 310.337.6507
>> Email: edorantes at radissonlax.com
>>
>> Radisson Lax | 6225 West Century Blvd. | Los Angeles, Ca 90045
>> "Please consider your environmental responsibility before printing  this
>> e-mail"
>>
>>
>> -----Original Message-----
>> From: Edgar Dorantes
>> Sent: Tuesday, June 03, 2008 8:00 PM
>> To: 'Eric M. Aldrich I'
>> Cc: Stephanie Lundquist
>> Subject: RE: Another room issue
>>
>> Mr. Aldrich,
>>
>> I have reviewed the account and made the necessary adjustments.  I  will
>> copy you and Stephanie Lundquist with complete details tomorrow.
>>
>> Also, could you clarify the amount in question and contact information
>> for Mr. Silvia.  I am only showing a $60.00 cash deposit for this  guest,
>> everything else was direct billed.
>>
>> Thank you,
>>
>> Edgar Dorantes | A / R Credit Manager
>> Phone: 310.337.6483 | Fax: 310.337.6507
>> Email: edorantes at radissonlax.com
>>
>> Radisson Lax | 6225 West Century Blvd. | Los Angeles, Ca 90045
>> "Please consider your environmental responsibility before printing  this
>> e-mail"
>>
>>
>> -----Original Message-----
>> From: Eric M. Aldrich I [mailto:ealdrich at apple.com]
>> Sent: Friday, May 30, 2008 4:00 PM
>> To: Stephanie Lundquist
>> Cc: Edgar Dorantes
>> Subject: Re: Another room issue
>>
>> I also had an extraneous charge appear on my credit card for $122.90.
>> Any ideas? I have no receipt for it at all.
>>
>> Eric
>>
>> On 30 May 2008, at 2:36 PM, Stephanie Lundquist wrote:
>>
>>> Hi Eric,
>>>
>>> We noticed this and our accounting team has the rooming list for  staff
>>> and is currently going over each reservation individually.  This
>>> should
>>> be cleared up today if not already.  I will forward this to him as
>>> well.
>>>
>>> Kindest regards,
>>>
>>> Stephanie Lundquist
>>> Group Sales Coordinator
>>> 6225 W. Century Blvd
>>> Los Angeles, Ca 90045
>>> Main Number : 310-670-9000
>>> Direct Line: 310-337-6524
>>> Fax Number: 310-670-7852
>>> E-Mail: slundquist at radissonlax.com
>>> www.radisson.com/losangelesca_airport
>>> Learn more about: Introducing Express Yourself New Gold Points Plus
>>> Program: Join Now !
>>> Please ask us about the newest addition to Portfolio Hotels and
>>> Resorts
>>> The Harvest Inn located in the heart of Napa Valley at
>>> www.harvestinn.com
>>>
>>> -----Original Message-----
>>> From: Eric M. Aldrich I [mailto:ealdrich at apple.com]
>>> Sent: Friday, May 30, 2008 11:29 AM
>>> To: Stephanie Lundquist; Nadja Rajeski
>>> Subject: Another room issue
>>>
>>> Nicholas Louie was in room 345 and was one of our 4 RPGA sleeping
>>> rooms.
>>> His credit card was charged for the room.
>>>
>>> Eric
>>>
>>> ---
>>> Eric M. Aldrich I
>>> Apple Core Audio Engineering
>>> Audio Codecs
>>>
>>>
>>>
>>
>> ---
>> Eric M. Aldrich I
>> Apple Core Audio Engineering
>> Audio Codecs
>>
>>
>>
>
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