[Deptheads] Fwd: Another room issue

[Jose Mendiola]

Erich,

I too had just been recently charged by the hotel for the amount of $112.90
to my VISA.  What steps are we th take to get this charges reversed?

Jose


> [Original Message]
> From: Eric M. Aldrich I <ealdrich at apple.com>
> To: <Deptheads at strategicon.net>
> Date: 6/5/2008 11:49:29 PM
> Subject: [Deptheads] Fwd: Another room issue
>
> There's a few missing from this list. If you're still having issues  
> let me know ASAP.
>
> Eric
>
>
> Begin forwarded message:
>
> > From: Edgar Dorantes <edorantes at radissonlax.com>
> > Date: 04 June, 2008 19:29:13 PDT
> > To: "Eric M. Aldrich I" <ealdrich at apple.com>
> > Cc: Deborah Lusby <dlusby at radissonlax.com>, Sainey Jallow
<sjallow at radissonlax.com 
> > >, Stephanie Lundquist <slundquist at radissonlax.com>
> > Subject: FW: Another room issue
> >
> > Good afternoon,
> >
> > Mr. Aldrich, Please be advised that the following guest where  
> > charged on
> > their personal credit.  I have gone ahead and reversed the charges and
> > issued them back credit on June 2, 2008.
> >
> > Shlasinger, Zev
> > Nyquist, Eric
> > Cummins, Callie
> > DuVall, Jason
> > Keennon, Tim
> > Stark, Darrell
> > McMullan, Ryan/Sarah
> > Mandelsberg, Mike
> > Bugg, Victor
> > Scott, Mary
> > Kreder, Karl
> > Louie, Nicholas
> >
> > Sainey and Stephanie will be finalizing the billing and will be mailed
> > out soon.
> >
> > Please feel free to contact me if you may have any questions regarding
> > this matter or if I could be of further assistance.
> >
> > Best regards,
> >
> > Edgar Dorantes | A / R Credit Manager
> > Phone: 310.337.6483 | Fax: 310.337.6507
> > Email: edorantes at radissonlax.com
> >
> > Radisson Lax | 6225 West Century Blvd. | Los Angeles, Ca 90045
> > "Please consider your environmental responsibility before printing  
> > this
> > e-mail"
> >
> >
> > -----Original Message-----
> > From: Edgar Dorantes
> > Sent: Tuesday, June 03, 2008 8:00 PM
> > To: 'Eric M. Aldrich I'
> > Cc: Stephanie Lundquist
> > Subject: RE: Another room issue
> >
> > Mr. Aldrich,
> >
> > I have reviewed the account and made the necessary adjustments.  I  
> > will
> > copy you and Stephanie Lundquist with complete details tomorrow.
> >
> > Also, could you clarify the amount in question and contact information
> > for Mr. Silvia.  I am only showing a $60.00 cash deposit for this  
> > guest,
> > everything else was direct billed.
> >
> > Thank you,
> >
> > Edgar Dorantes | A / R Credit Manager
> > Phone: 310.337.6483 | Fax: 310.337.6507
> > Email: edorantes at radissonlax.com
> >
> > Radisson Lax | 6225 West Century Blvd. | Los Angeles, Ca 90045
> > "Please consider your environmental responsibility before printing  
> > this
> > e-mail"
> >
> >
> > -----Original Message-----
> > From: Eric M. Aldrich I [mailto:ealdrich at apple.com]
> > Sent: Friday, May 30, 2008 4:00 PM
> > To: Stephanie Lundquist
> > Cc: Edgar Dorantes
> > Subject: Re: Another room issue
> >
> > I also had an extraneous charge appear on my credit card for $122.90.
> > Any ideas? I have no receipt for it at all.
> >
> > Eric
> >
> > On 30 May 2008, at 2:36 PM, Stephanie Lundquist wrote:
> >
> >> Hi Eric,
> >>
> >> We noticed this and our accounting team has the rooming list for  
> >> staff
> >> and is currently going over each reservation individually.  This
> >> should
> >> be cleared up today if not already.  I will forward this to him as
> >> well.
> >>
> >> Kindest regards,
> >>
> >> Stephanie Lundquist
> >> Group Sales Coordinator
> >> 6225 W. Century Blvd
> >> Los Angeles, Ca 90045
> >> Main Number : 310-670-9000
> >> Direct Line: 310-337-6524
> >> Fax Number: 310-670-7852
> >> E-Mail: slundquist at radissonlax.com
> >> www.radisson.com/losangelesca_airport
> >> Learn more about: Introducing Express Yourself New Gold Points Plus
> >> Program: Join Now !
> >> Please ask us about the newest addition to Portfolio Hotels and
> >> Resorts
> >> The Harvest Inn located in the heart of Napa Valley at
> >> www.harvestinn.com
> >>
> >> -----Original Message-----
> >> From: Eric M. Aldrich I [mailto:ealdrich at apple.com]
> >> Sent: Friday, May 30, 2008 11:29 AM
> >> To: Stephanie Lundquist; Nadja Rajeski
> >> Subject: Another room issue
> >>
> >> Nicholas Louie was in room 345 and was one of our 4 RPGA sleeping
> >> rooms.
> >> His credit card was charged for the room.
> >>
> >> Eric
> >>
> >> ---
> >> Eric M. Aldrich I
> >> Apple Core Audio Engineering
> >> Audio Codecs
> >>
> >>
> >>
> >
> > ---
> > Eric M. Aldrich I
> > Apple Core Audio Engineering
> > Audio Codecs
> >
> >
> >
>
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