[Deptheads] Fwd: Another room issue

[Eric M. Aldrich I]

I need to send a note to the Radisson.

Eric

On 13 Jun, 2008, at 16:39, Jose Mendiola wrote:

> Erich,
>
> I too had just been recently charged by the hotel for the amount of  
> $112.90
> to my VISA.  What steps are we th take to get this charges reversed?
>
> Jose
>
>
>> [Original Message]
>> From: Eric M. Aldrich I <ealdrich at apple.com>
>> To: <Deptheads at strategicon.net>
>> Date: 6/5/2008 11:49:29 PM
>> Subject: [Deptheads] Fwd: Another room issue
>>
>> There's a few missing from this list. If you're still having issues
>> let me know ASAP.
>>
>> Eric
>>
>>
>> Begin forwarded message:
>>
>>> From: Edgar Dorantes <edorantes at radissonlax.com>
>>> Date: 04 June, 2008 19:29:13 PDT
>>> To: "Eric M. Aldrich I" <ealdrich at apple.com>
>>> Cc: Deborah Lusby <dlusby at radissonlax.com>, Sainey Jallow
> <sjallow at radissonlax.com
>>>> , Stephanie Lundquist <slundquist at radissonlax.com>
>>> Subject: FW: Another room issue
>>>
>>> Good afternoon,
>>>
>>> Mr. Aldrich, Please be advised that the following guest where
>>> charged on
>>> their personal credit.  I have gone ahead and reversed the charges  
>>> and
>>> issued them back credit on June 2, 2008.
>>>
>>> Shlasinger, Zev
>>> Nyquist, Eric
>>> Cummins, Callie
>>> DuVall, Jason
>>> Keennon, Tim
>>> Stark, Darrell
>>> McMullan, Ryan/Sarah
>>> Mandelsberg, Mike
>>> Bugg, Victor
>>> Scott, Mary
>>> Kreder, Karl
>>> Louie, Nicholas
>>>
>>> Sainey and Stephanie will be finalizing the billing and will be  
>>> mailed
>>> out soon.
>>>
>>> Please feel free to contact me if you may have any questions  
>>> regarding
>>> this matter or if I could be of further assistance.
>>>
>>> Best regards,
>>>
>>> Edgar Dorantes | A / R Credit Manager
>>> Phone: 310.337.6483 | Fax: 310.337.6507
>>> Email: edorantes at radissonlax.com
>>>
>>> Radisson Lax | 6225 West Century Blvd. | Los Angeles, Ca 90045
>>> "Please consider your environmental responsibility before printing
>>> this
>>> e-mail"
>>>
>>>
>>> -----Original Message-----
>>> From: Edgar Dorantes
>>> Sent: Tuesday, June 03, 2008 8:00 PM
>>> To: 'Eric M. Aldrich I'
>>> Cc: Stephanie Lundquist
>>> Subject: RE: Another room issue
>>>
>>> Mr. Aldrich,
>>>
>>> I have reviewed the account and made the necessary adjustments.  I
>>> will
>>> copy you and Stephanie Lundquist with complete details tomorrow.
>>>
>>> Also, could you clarify the amount in question and contact  
>>> information
>>> for Mr. Silvia.  I am only showing a $60.00 cash deposit for this
>>> guest,
>>> everything else was direct billed.
>>>
>>> Thank you,
>>>
>>> Edgar Dorantes | A / R Credit Manager
>>> Phone: 310.337.6483 | Fax: 310.337.6507
>>> Email: edorantes at radissonlax.com
>>>
>>> Radisson Lax | 6225 West Century Blvd. | Los Angeles, Ca 90045
>>> "Please consider your environmental responsibility before printing
>>> this
>>> e-mail"
>>>
>>>
>>> -----Original Message-----
>>> From: Eric M. Aldrich I [mailto:ealdrich at apple.com]
>>> Sent: Friday, May 30, 2008 4:00 PM
>>> To: Stephanie Lundquist
>>> Cc: Edgar Dorantes
>>> Subject: Re: Another room issue
>>>
>>> I also had an extraneous charge appear on my credit card for  
>>> $122.90.
>>> Any ideas? I have no receipt for it at all.
>>>
>>> Eric
>>>
>>> On 30 May 2008, at 2:36 PM, Stephanie Lundquist wrote:
>>>
>>>> Hi Eric,
>>>>
>>>> We noticed this and our accounting team has the rooming list for
>>>> staff
>>>> and is currently going over each reservation individually.  This
>>>> should
>>>> be cleared up today if not already.  I will forward this to him as
>>>> well.
>>>>
>>>> Kindest regards,
>>>>
>>>> Stephanie Lundquist
>>>> Group Sales Coordinator
>>>> 6225 W. Century Blvd
>>>> Los Angeles, Ca 90045
>>>> Main Number : 310-670-9000
>>>> Direct Line: 310-337-6524
>>>> Fax Number: 310-670-7852
>>>> E-Mail: slundquist at radissonlax.com
>>>> www.radisson.com/losangelesca_airport
>>>> Learn more about: Introducing Express Yourself New Gold Points Plus
>>>> Program: Join Now !
>>>> Please ask us about the newest addition to Portfolio Hotels and
>>>> Resorts
>>>> The Harvest Inn located in the heart of Napa Valley at
>>>> www.harvestinn.com
>>>>
>>>> -----Original Message-----
>>>> From: Eric M. Aldrich I [mailto:ealdrich at apple.com]
>>>> Sent: Friday, May 30, 2008 11:29 AM
>>>> To: Stephanie Lundquist; Nadja Rajeski
>>>> Subject: Another room issue
>>>>
>>>> Nicholas Louie was in room 345 and was one of our 4 RPGA sleeping
>>>> rooms.
>>>> His credit card was charged for the room.
>>>>
>>>> Eric
>>>>
>>>> ---
>>>> Eric M. Aldrich I
>>>> Apple Core Audio Engineering
>>>> Audio Codecs
>>>>
>>>>
>>>>
>>>
>>> ---
>>> Eric M. Aldrich I
>>> Apple Core Audio Engineering
>>> Audio Codecs
>>>
>>>
>>>
>>
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