[Deptheads] Facebook Temper Tantrum

[Strategicon Department Heads]

We haven't.

Thank you,
Mei, Who Is Actually A Publicist.
On May 30, 2016 9:12 PM, "Strategicon Department Heads" <
deptheads at strategicon.net> wrote:

> Message From: Eric Nyquist  thatericn at aol.com
>
> Got home, checked the usual stuff...
>
> Was directed by FB to a post whining about the food issue.
>
> My advice?
>
> Do NOT apologize!!! This will make us sound like it's something we were
> in agreement with the Hilton.
>
> Avoid generic "we are talking to the appropriate people."  Let them know
> we understand the displeasure, and are airing it with the (title of the
> person) at the Hilton.  But don't go overboard regarding our willingness or
> ability to threaten or cajole the Hilton.
>
> Don't fall into the trap of getting into shouting matches with the
> infants.  State facts clearly.  Correct lies, but do not take the bait to
> start a flame war.
>
> And don't apologize.
>
> Eric N.
>
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