[Deptheads] Re: Hotel room discount issue

[Eric M. Aldrich I]

We know the staff don't have a clue. So far, we've been ale to work  
around it, but there seems to be a disconnect between their sales  
office and the rest of the place.

If the web site is working, yes, direct them there.

Eric

On 30 Jan 2008, at 12:08 PM, DB wrote:

> Colin Jessup, one of GMs, called the reservation hotline last week  
> to get a
> room at the Raddison for the con.  The reservation was fine up until  
> the
> point where he tells them that he's there for the con.  They put him  
> on hold
> for 10 minutes and then tell him that THERE ARE NO MORE ROOMS  
> available.
>
> He ended up getting the rate and the room this morning when he  
> simply went
> through our website to the Online Reservation system.
>
> So are people calling the hotel and getting denied?  Should we  
> direct folks
> only to the website's online hotel registration?
>
> This seems to give further credence to Robert L.'s worries that the  
> Raddison
> staff don't quite know what the hell is going on.
>
> - Denys
>
>

---
Eric M. Aldrich I
Apple Core Audio Engineering
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